I have to say that the customer service provided by the hotel staff was excellent. We felt very welcomed! This was a first trip for my parents to Europe and I chose this hotel because of its convenience. I’ve read the reviews on the site of a particular friendly lady staff and I too got that service. Caroline was that lady form those an agreeably she was exceptional! Super friendly and kind and above all, provides an excellent service with a smile! Hotel staff work long hours and not once did she show any of that. Please give this kind person a bonus! Hopefully she gets to read the reviews as good service should be recognised. She went above and beyond. It really adds to an travellers experience.The other staff we encountered were equally friendly. A* for customer service. The hotel itself was a short 8 min walk from Gare du Nord. It’s better to walk than to take a taxi in my opinion. It’s a short walk from Poissonnière metro station. Also a 15 min walk from Montemarte Cathedral. A good location for local spots The hotel is located amongst other pre franchise hotels in a quiet road. The rooms itself was good but nothing of wow standard. I’ve stayed in a few Paris hotel previously and for a Paris hotel room, this one was slightly bigger than the norm and definitely bigger than ones I’ve stayed in previously. It’s not huge nor is it tiny. It was ok for us as we was in and out of the hotel a lot of the time. Similar to other reviews, the sound proofing of the rooms is rather bad and something for the hotel to consider adding. The decor of the room is of quaint taste but would need future updating.
Shabrina
tháng 1 năm 2024
The front of house staff were really polite and helpful. The room was spacious and very clean. Great location, close to Poissonière station and a stone’s throw from the Gare du Nord.
Catherine
tháng 12 năm 2023
Excellent location close to metro 7. Lovely decor, spacious, light filled room. Great neighbourhood, with lovely atmosphere, close to many good cafes. Excellent breakfast in house!
Deborah
tháng 7 năm 2024
Very clean and confortable, close to some metro stations with direct access to city center. Room recently re-painted (it smelled of fresh paint) and everything inside was new and clean. Nice and safe neighbourhood, with many cafés and restaurants. Friendly helpful staff.
Raluca
tháng 3 năm 2024
Beautiful building. The lady who welcomed us was so nice and understanding. They also made sure that we had a balcony since we asked. It is also near Gard Du Nord.
Majoie
tháng 7 năm 2024
Stayed for 1 night for a short break for our 19th weddinv anniversary. Was in a quiet location. Few mins walk from nearest metro and 10 mins from Gard du Nord train station. Short walk to Montmartre and the Sacre Coeur. Staff were friendly and helpful. Lovely buffet breakfast and worth paying the extra as cafes can be very expensive in Paris. Left luggage room. Room was a fairly decent size with some storage. Kettle with coffee and tea. Bathroom had everything we needed and a great hairdryer.
Catherine
tháng 3 năm 2024
We had a pretty spacious room, which is shocking for Paris. The room has a window that can be opened and you will have a super cute view. The hotel is located in the nice Parisian street next to the metro and Gare du Nord, close to Montmartre. Staff was super friendly and spoke good English.
Yulia
tháng 8 năm 2024
Starting with pluses! 1. Location was covininent who uses Gare Du Nord, walking distance! The street was quiet with no noisy cafes around. Close to metro station. 2. Friendly and welcoming staff at the Reception. 3. Room facilities were appropriate!
Andreisha
tháng 8 năm 2024
The front of house staff were incredibly friendly and knowledgable, providing great advice on the local area, transport options and suggestions for dining out, especially helpful during the Olympics when transport routes were limited. Quiet rooms with no noise interference.
Isabel
tháng 8 năm 2024
Great location, nearby Gare du Nord and Poissonnière metro station. Good food options available nearby. Hotel also had good choices for vegetarian breakfast. I loved that they also arranged bananas for me when I asked. Room was decent sized. Very friendly staff at front-desk and restaurant area.
Shubham
tháng 3 năm 2024